At Kechdistrict, we are dedicated to providing top-notch graphic design services that meet and exceed your expectations. We understand that there may be circumstances under which you may wish to request a return for your purchase. This Return Policy outlines the conditions under which customers can return purchased goods (services) from Kechdistrict

Return Eligibility:

Customers may be eligible to request a return for their purchased services under the following conditions:

1. Quality Issues: If you believe that the graphic design service you received does not meet the specifications outlined in your initial order or if there are significant quality issues that affect the functionality or usability of the final deliverables, you may be eligible to request a return. In such cases, you must contact our customer support team within 3 days of receiving the final deliverables and provide detailed information about the quality issues.
2. Cancellation Before Commencement: If you wish to cancel your order before our team has started working on your project, you may be eligible to request a return of the full purchase price. Please contact our customer support team as soon as possible to initiate the cancellation process.

Return Process:

To request a return, you must follow these steps:

1. Contact Customer Support: If you believe you are eligible for a return based on the conditions outlined above, please contact our customer support team via email at Contact@kechdistrict.com or by phone at +1 205973-0439
2. Provide Details: Clearly explain the reason for your return request and provide any relevant details or evidence, such as images or descriptions of quality issues.
3. Evaluation: Our team will review your return request and assess whether it meets the eligibility criteria outlined in this policy.
4. Return Approval: If your return request is approved, we will provide you with instructions on how to return the deliverables or, in the case of cancellation before commencement, how to proceed with the return of your payment. Please note that we do not issue refunds for returns; instead, we will work with you to address the issue or provide alternative solutions.

Non-Returnable Circumstances:

Please note that the following circumstances are generally not eligible for returns:

• Change of Mind: Returns will not be accepted if you simply change your mind or no longer wish to proceed with the project after our team has commenced work.
• Failure to Communicate or Provide Feedback: It is important to communicate promptly and provide necessary feedback during the project to ensure your satisfaction. Returns will not be accepted if delays or issues arise due to lack of communication on your part.
• Violation of Terms and Conditions: If you violate our terms and conditions, your request for a return may not be accepted.

Contact Information:

• Email: Contact@kechdistrict.com
• Phone: +1 205973-0439

By using our services, you agree to adhere to this Return Policy. kechdistrict reserves the right to amend this policy at any time, and any changes will be posted on our website.